Terms and Conditions
These Terms & Conditions outline the agreement between New Era Home Renovations HVAC & Handyman Repairs and Services and customers requesting services. By scheduling service, requesting an estimate, or allowing work to begin, you agree to the terms outlined below.
Last Updated: 28 Feburary 2026
Scope of Services
New Era Home Renovations provides HVAC diagnostics, repairs, refrigerant charging, minor electrical work, plumbing repairs, water heater installation, painting, and general handyman services.
We do not provide full system replacements, major electrical panel work, structural remodels, or services outside our defined scope.
Service availability depends on location, safety conditions, scheduling capacity, and job requirements.
Estimates and Pricing
Estimates provided are based on the information available at the time of inspection or consultation.
Additional issues discovered during service may require:
Updated pricing
Additional labor or materials
Revised timelines
Customers will be informed before any additional work proceeds.
Service Availability
Submission of a contact form or inquiry does not guarantee that services will be provided. Service availability depends on location, scope of work, scheduling capacity, and safety considerations.
We reserve the right to decline or limit services at our discretion.
Scheduling and Access
Customers are responsible for providing:
Safe and reasonable access to the work area
Clear information about the issue being addressed
Presence of a responsible adult during service when required
Missed appointments or inaccessible work areas may result in rescheduling delays.
Payment Terms
Payment is due upon completion of services unless otherwise agreed in writing.
Accepted payment methods may include cash, card, or approved digital payment options.
Late or unpaid balances may result in:
Service suspension
Collection actions if necessary
Customer Responsibilities
Customers agree to:
Provide accurate information about system history or known issues
Ensure utilities are active when required for testing
Maintain safe working conditions for technicians
Failure to meet these responsibilities may affect service outcomes.
Limitations of Liability
New Era Home Renovations is not responsible for:
Pre-existing system damage or hidden defects
Failures caused by outdated equipment beyond repair
Issues arising from prior unverified repairs by others
Delays caused by weather, access restrictions, or supply shortages
We strive to provide dependable workmanship, but no service can guarantee future system performance beyond the repaired components.
Warranty on Workmanship
Where applicable, we stand behind the quality of our labor.
Warranty coverage applies only to the specific repair or service performed and does not extend to unrelated system components.
Warranty details may vary depending on the nature of the service.
Right to Refuse or Stop Service
We reserve the right to refuse or discontinue service if:
Unsafe working conditions exist
Required permits or approvals are not in place
Requested work falls outside our service scope
Customer behavior is abusive or obstructive
Cancellation Policy
Customers should notify us as early as possible if an appointment must be changed or canceled.
Repeated cancellations or last-minute changes may affect future scheduling availability.
Dispute Resolution
If concerns arise regarding service quality or billing, we encourage customers to contact us directly so we can work toward a fair resolution.
Any legal matters will be governed by applicable state laws within our service regions.
Updates to These Terms
These Terms & Conditions may be updated periodically. Continued use of our services after updates constitutes acceptance of the revised terms.
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